Student Support

Getting Started

• Getting started with your formulation journey - Ingredients and Equipment

Guide to our e-learning platform

• Guide to our e-learning platform
• How to navigate through your course on the e-learning platform?
• How to log in to the e-Learning platform
• How do I find the Orientation course?
• How do I find the Tutor Forum in the e-learning platform?
• How do I choose subtitles/closed captions option on the course videos?

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Coursework

• Are all the quiz answers in my course materials?
• How do I re-attempt my quiz if I failed questions?
• I failed my coursework assignment / quiz. What should I do?
• When will my coursework be graded?

Student Journey

• Will I have lifetime access to the student library?
• Can I pause my course?
• I've forgotten my password. How can I reset it?
• How do I receive student or tutor support at Formula Botanica?
• Can you please unlock all of my course materials for me?
• Why can't I access all of the modules of my course straight away?

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